At Naturalpure, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping process, delivery timelines, and important information related to order fulfillment.
All orders are processed within 1–3 business days after payment confirmation.
Orders are processed only on business days (Monday to Saturday, excluding public holidays).
Once your order is processed, you will receive a confirmation email or message with shipping details.
Delivery timelines may vary depending on your location:
Standard Delivery: 5–7 business days
Remote Areas: 7–10 business days
Please note that delivery times are estimates and may be affected by weather conditions, logistics delays, or unforeseen circumstances.
Shipping charges (if applicable) will be displayed at checkout before payment.
Free shipping may be offered during promotional campaigns or on selected products.
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment status.
Our delivery partners will attempt delivery up to two times.
If delivery fails due to incorrect address or customer unavailability, the order may be returned to us.
Please ensure that your shipping address and contact details are accurate. Naturalpure will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
If you receive a damaged package or missing item:
Contact us within 48 hours of delivery.
Provide order details and photos (if applicable) for quick resolution.
Currently, we ship only within India (or update based on your service area).
Certain locations may have limited delivery availability.
